Kitchen Copilot Inc., and its affiliates, which include Kitchen Copilot, (“Kco,” “us,” "we," or “our”) are committed to protecting and respecting your privacy in connection with your use of our website, www.kco.ai (the “Website”), applications (“Apps”), collectively called the “Service”, which Service may be updated from time-to-time at the sole discretion of Kitchen Copilot Inc.

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This Privacy Policy sets forth the basis on which any personal data we collect from you, or that you provide to us, in connection with the Service will be processed by us. Please read the following carefully to understand how we collect and use the personal data of our users.

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1. Data We May Collect

We may collect and process the following data about you:

(a) Personal data including, for example, your name, e-mail address, password, and in certain instances, telephone number, data about your usage of the Service, data you provide in connection with your usage of the Service, and data collected by tracking technologies as further described in section 5 below that may identify you as an individual or allow online contact with you as an individual.

(b) In the event that Kitchen Copilot offers a Family Plan, we may collect additional personal data, for example, home address to verify family member status.

(c) If as a primary account holder of a Kitchen Copilot Family Plan, you choose to invite additional family members to become subsidiary account holders, we will ask you for their name and email address. We will use this data to invite them to join the Service. We store this data for the sole purpose of sending invitations and confirming family member status. If your subsidiary account holder(s) would like us to delete their data, they can do so by contacting the primary account holder of their family plan to be removed.

(d) Kitchen Copilot does not collect or process credit or debit card (“Payment Card”) data. Apple and Google collect Payment Card data with respect to in-App purchases made through the Apps, and once we contract as a payment processor such as Stripe, Inc., the payment processor will collect Payment Card data with respect to purchases made through the Website or app. Such payment processors generally provide us with some limited data related to you, such as a unique, anonymous token that enables you to make additional purchases using the data they’ve stored, and your card’s type, expiration date, billing address, and the last four digits of your card number.

(e)Device information such as operating system version, device type, and system performance data.

(f) Data collected via tracking technologies.

(g) If you choose to have your account verified to confirm your status as a member of a partner Community, we may allow a third-party platform to access the specific personal data you provide to perform the verification.

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2. Uses Made of the Data

We use information held about you in the following ways:

(a) To provide you with the Service.

(b) To answer your questions or requests for information or handle your complaints.

(c) To ensure that content provided by the Service is presented in the most effective manner for you and for your computer or other device.

(d) To provide you with promotional communications, such as email, to the extent that you have provided consent and/or consistent with notice and any opt-out rights to receive such communications under applicable law.

(e) To carry out our obligations arising from any agreements entered into between you and us.

(f) To allow you to participate in interactive features of the Service when you choose to do so.

(g) To notify you about changes to the Service.

(h) To understand your broad, non-specific geographic location to help us identify groups of users by general geographic market (such as zip code, state or country).

(i) To account for applicable sales taxes based on zip codes provided to our payment processors for purchases made through the Website.

(j) To inform Partners about your registration and use of the Service as described under Corporate and Other Community Sharing in section 7 below.

(k) To serve our advertisements to you through third-party platforms, such as Meta or Google, on other sites and apps or across your devices, to the extent that you have provided consent and/or consistent with notice and any opt-out rights for such uses under applicable law.

(l) To provide you with the SMS Service to the extent that you have provided consent for such practices under applicable law. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

(m) To manage your payments and orders.

(n) If you are an existing customer, we will only contact you by electronic means (e-mail, SMS, or in-App communication) with information about the Service and services similar to those which were the subject of a previous sale to you, except if you do not consent to, or opt-out of such communications.

(o) In the event that we offer a Family Plan and you choose to become a primary account holder of the Kitchen Copilot Family Plan, we may cross reference the address you’ve provided with that of any subsidiary account holder seeking to join your Kitchen Copilot Family Plan in order to verify the validity of the subsidiary account holder.

(p) If you choose to become a subsidiary account holder of the Kitchen Copilot Family Plan, we may cross reference the address you’ve provided with that of any primary account holder administering your Kitchen Copilot Family Plan to verify the validity of your subsidiary account.

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3. Confidentiality and Security

The security of your personal data is important to us. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal data, you can contact us at info@kco.ai. Except as described under the “Disclosure of Your Data” section below, we do not provide your personal data to any third party without your specific consent, as defined by applicable law.

 

Kitchen Copilot maintains technical, administrative and physical safeguards to help protect the security of your personal information against unauthorized access, destruction, loss, alteration, misuse or disclosure. Your personal information is accessible to only a limited number of personnel who need access to the information to perform their duties. Please note, however, that no method of transmission over the Internet or method of electronic storage is 100% secure.

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4. Newsletters or Other Electronic Communications

If you inform us that you wish to cancel email promotional materials by selecting “unsubscribe” at the bottom of such communication or by emailing us at info@kco.ai, we will remove you from our mailing list. If you no longer wish to receive push notifications, you may turn them off at the device level. If you provide your phone number to us directly or through a third party for the specific purpose of receiving an SMS message with a link to our App, you will receive such SMS message (the “SMS Service”). Standard text message rates will apply.  Please be advised that you may not be able to opt-out of receiving certain service or transactional email messages from us that are required to provide you with the Service.

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5. Tracking Technologies

Kitchen Copilot and our analytics partners use technologies such as cookies, beacons, tags, and scripts to enable a service to recognize your device so you don't have to provide the same data several times during one task, to recognize that you may have already given a username and password so you don't need to do it for every web page requested, and to measure how people are using the Service.

• We may use local storage, such as HTML5, to store content data and preferences. Third parties with whom we partner to provide certain features on the Service also use HTML5 to collect and store data. Various browsers may offer their own management tools for removing HTML5.

• We may partner with third parties to manage our advertising of the Service on other sites or platforms as well as across your other devices based on your past visits to our Website. Our third-party partners may use technologies such as cookies to gather data about your activities within the Service to deliver such advertising to you, such as retargeting ads. We do not respond to do-not-track signals. For more data about interest-based ads, including how to opt-out of having your web-browsing data used for behavioral advertising purposes, please visit www.aboutads.info/choices. Please note that this does not opt you out of being served ads. You may continue to receive generic ads on these third-party platforms. You may also opt out of receiving ads across devices by adjusting your ad preference in your Google account.

• We use third-party trackers and cookies to gather statistical data to estimate the number of visitors to the Service and usage volumes to help us improve service capacity and efficiency. We require your consent to use such trackers, or provide you the opportunity to opt-out of such trackers, to the extent required by applicable law.​

• We may use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record data such as how often you engage with the Service, the events that occur within the Service, aggregated usage and performance data, and where the Applications were downloaded from. We may link the data we store within the analytics software to any personal data you submit within the mobile application.

• ​As true of most websites, we may gather certain data and automatically store it in log files. This data may include Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. These and other data are used in aggregate form to give us an indication of the popularity of the content and to help us make decisions about future content and formatting.

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6. Where We Store Your Personal Data

All data you provide to us through the Service is stored on secure servers located in the US. Any payment transactions will be encrypted using TLS (Transport Layer Security) technology; all payment data will be stored with our payment processor and never stored on Kitchen Copilot's servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone and suggest that you change your password frequently.

 

Unfortunately, the transmission of data via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Service. Any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.

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7. Corporate and Other Community Sharing

Kitchen Copilot may also be offered through partnerships with organizations such as churches, schools, cooking clubs, corporations, governments, and other organizations and groups (“Partner(s)”) which may wish to make the Service available to their members, employees and their families, customers, residents or others. When an entity provides access to Kitchen Copilot to others, we call those “Communities.” If you have registered to use the Services through a code, credential, or other means of registration furnished by a Partner (a “Community Subscription”), the Partner may have access to your name, email address, the date you registered to use the Service, and the date on which you last used the Service. The Partner may also have access to your Community's aggregated and anonymized general usage data.

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8. Single Sign-On

You may be able to log-in to our Service using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity, provide you the option to share certain personal data (such as your name and email address) with us, and to pre-populate our sign-up form. Services like Facebook Connect may give you the option to post data about your activities on our Service or to your profile page to share with others within your network.

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9. Your Data Rights

As required under applicable law, the rights afforded to you are:

• A right of access: you have the right to obtain (i) confirmation as to whether personal data concerning you are processed or not and, if processed, to (ii) access such data.

• A right to rectification: you have the right to obtain the rectification of any inaccurate personal data concerning you. You also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

• A right to erasure: in some cases, you have the right to obtain the erasure of personal data concerning you. Upon request, Kitchen Copilot will permanently and irrevocably anonymize your data such that it can never be reconstructed to identify you as an individual. However, this is not an absolute right and Kitchen Copilot may have legal or legitimate grounds for keeping such data.

• A right to restriction of processing: in some cases, you have the right to obtain restriction of the processing of your personal data.

• A right to data portability: you have the right to receive the personal data concerning you which you have provided to Kitchen Copilot, in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another controller without hindrance from Kitchen Copilot. This right only applies when the processing of your personal data is based on your consent or on a contract and such processing is carried out by automated means.

• A right to object to processing: you have the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you when such processing is based on the legitimate interest of Kitchen Copilot. Kitchen Copilot may, however, invoke compelling legitimate grounds for continued processing. When your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of such data. You may, in particular, exercise that right by clicking on the “unsubscribe” link provided at the bottom of any messages received.

• A right to lodge a complaint with the competent supervisory authority: you have the right to contact the supervisory authority to complain about Kitchen Copilot's personal data protection practices.

• A right to give instructions concerning the use of your data after your death: as required by applicable law, you may have the right to give Kitchen Copilot instructions concerning the use of your personal data after your death.

To exercise one or more of these rights, you can email info@kco.ai.  We will respond to your request in a reasonable timeframe in accordance with applicable law.

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10. Legal Basis of Personal Data Processing

The following information forms the legal bases for personal data processing:

• The performance of the contract (Kitchen Copilot Terms & Conditions) between you and Kitchen Copilot for the data processing relating to your use of Kitchen Copilot's Services (including your orders and payments).

• Kitchen Copilot's legitimate business and financial interest in:

(a) providing you with emails and push notifications for timely introductory materials and information about your Kitchen Copilot account, and our Service features and updates.

(b) providing you with promotional offers and/or discounts with respect to paid subscriptions and special offerings, such as the Kitchen Copilot Family Plan.

(c) offering you particularized or adapted content based on your usage of the Service.

(d) collecting data regarding your general usage activities for the purpose of improving the Kitchen Copilot user experience.

(e) requesting that you partake in the Service survey to better understand your needs and expectations.

(f) providing you the opportunity to purchase Kitchen Copilot subscriptions for the benefit of a third party in the event that Kitchen Copilot creates a “gifting” program.

(g) providing you with customer service communications regarding your account, questions about our content offerings or your mindfulness practice, or any other matters directed to customer service staff, in order to have clear and easy communication with you and to respond to all your requests.

(h) collecting data related to unplanned downtime or errors in the Service.

(i) complying with our legal obligations, such as maintaining accurate financial records.

(j) verifying your eligibility in a Community and providing limited reporting to Partners associated with such Community.

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11. Disclosure of Your Data

We may disclose your personal data with and among our subsidiaries, ultimate holding company, and any affiliates. We may also disclose your personal data to third parties as follows:

(a) In some circumstances, based on your specific requests, we may need to disclose your personal data to a third party so that it can provide a service you have requested from such party, or fulfill a request for data from such party. An example of this is the SMS Service.

(b) In some circumstances, we may disclose the personal data that you have provided to Kitchen Copilot to a third party that offers and/or provides goods or services complementary to our own for the purpose of enhancing our users’ experiences by offering you integrated or complementary functionality, complementary services or bundled pricing options.

(c) In some limited circumstances, our email service provider may receive certain information you share in-App to provide you with personalized email communications.

(d) If Kitchen Copilot's service providers (like hosting, IT maintenance, market analytics, and payment service providers) require this data to provide services to Kitchen Copilot. Kitchen Copilot requires each of its service providers to agree to maintain the confidentiality and security of your personal data.

(e) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

(f) If Kitchen Copilot or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.

(g) If we are under a duty to disclose or share your personal data to comply with any legal obligation such as a subpoena, bankruptcy proceedings, similar legal process, or to enforce or apply our agreements with you; or to protect the rights, property, or safety of Kitchen Copilot, our customers, or others. This includes exchanging data with other companies and organizations for the purposes of fraud protection and credit risk reduction.

(h) With your Community, if your subscription is a Community Subscription, as described under Corporate and Other Community Sharing above.

(i) With third parties, such as Meta, in order to serve Kitchen Copilot advertisements on such third-party platforms, to the extent that you have consented to or have been provided with notice of, and an opportunity to opt-out of, such practices under applicable law.

(j) If you choose to have your account verified to confirm your status as a member of a community, e.g. student, we may allow a third-party platform to access the specific personal data you provide to perform the verification.

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12. Data Retention

The retention periods applied by the Kitchen Copilot comply with applicable legislation in effect on the date hereof, namely:

(a) For transactional data relating to your purchases: such data is kept for the entire period of the contractual relationship, then in accordance with legal obligations and applicable statute of limitation periods. Please note that this data does not include Payment Card information, which is processed by third-party payment processors and not Kitchen Copilot.

(b) For data collected based on your consent to receive our marketing communications: we will use such data until you opt out, withdraw consent or applicable law requires that such data is no longer used.

(c) When your data are collected in the context of requests/queries: such data are kept for the period necessary to process and reply to such requests or queries.

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13. Withdrawal of Consent for Processing Activities

To the extent that you have provided appropriate consent under applicable law to certain processing activities, such consent can be withdrawn at any time by emailing info@kco.ai.

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14. Links to Third Party Sites

The Service may, from time to time, contain links to and from the services of partner networks, advertisers and affiliates. If you follow a link to any of these external websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites or their policies. Please check these policies before you submit any personal data to these external websites.

 

15. Social Media Widgets

Our Service may include social media features, such as the Facebook Like button, and widgets, such as the “Share This” button, or interactive mini-programs. These features may collect your Internet protocol address, which page you are visiting on the Service, and may set a cookie to enable the feature to function properly. Social media features and widgets may be hosted by a third party or hosted directly on our Service. Your interactions with these features are governed by the privacy statement of the company providing it.

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16. Use of Kitchen Copilot by Minors

You must be 18 years of age, or the age of majority in your state or country, to sign up as a registered user of Kitchen Copilot. Minors between the age of 13 and 17 can sign up as registered users with the consent and permission of a parent or legal guardian, or under such person’s account, and otherwise subject to these Terms.  This provision shall not be applicable to registrations made under certain Community offerings such as schools, cooking clubs, churches etc. where specified in applicable contracts between Kitchen Copilot and the Community.

 

In some cases, these Communities may supplement these Terms and Conditions, which may include additional terms around usage. In such event, these Community terms and conditions shall also apply to your use of the Service. In the event of any conflict with such additional terms and these Terms, the additional terms shall prevail. Note that there are additional age limitations based on local law in some regions, and that all users are required to comply with the Community Standards and Guidelines spelled out on our website and on the Kitchen Copilot App.

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17. Data Posted on Forums

Kitchen Copilot users may have the ability to post content to one or more of the Kitchen Copilot forums. All such users may request and obtain removal of such posted content by contacting the Kitchen Copilot at info@kco.ai and specifically identifying the content to be removed. Please be advised that any such removal does not ensure complete or comprehensive removal of all traces of the content posted on Kitchen Copilot forum(s).

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18. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our data practices. If we make any material changes we will notify you through an in-App message, email (sent to the e-mail address specified in your account) or by means of a notice in the Service prior to the change becoming effective. We encourage you to periodically review this page for the latest data on our privacy practices.